There’s a building near 5 points south that ‘s a retirement home for the poor. Almost all the residents are elderly and most have some kind of disability, physical, mental or both. Trips out of here are typically very short. Many times the destination is to a small urban supermarket just at the top of the hill. The fares are usually less than $5 and the trips usually involve the handling of wheelchairs, walkers ect…Needless to say, this place is not high on the list of places that most drivers want to pick up.
This customer didn’t need any kind of mobility aids. He seemed fairly fit. I judged him to be in his mid to late 60’s. A big red flag appeared before my eyes when I saw that he was wearing a full sweat suit on this eighty plus degree day. This is almost always a sign of mental illness. His thick gray sweat shirt had the orange and blue logo of Auburn University on the front. I noticed he was also wearing an orange cap with the same logo. The putrid, pungent smell of body odor hit me like a ton of bricks when he got in.
His speech was clear and distinct. There was no accent. It was much like a newscasters voice. Everything he said was grammatically correct and he had clear, crisp diction. He said “take me to the middle of Mountain Brook”. Since Mountain Brook is made up of three villages and a bunch of residential neighborhoods, I had to clarify. I asked where in the middle? He said he wanted to go to “a pizza parlor in the middle of Mountain Brook”. I guessed he was talking about the one in Mountain Brook village.
Before we made it to “the middle of Mountain Brook” he wanted to stop at an ATM at his bank. He started giving me directions like a drill sergeant barking out orders. “You will turn right at the next intersection and then you will merge into the left lane. You will then turn left”. I made the right turn but couldn’t immediately get in the left lane due to oncoming traffic. “I SAID merge into the left lane” he snapped. Now I was officially pissed and I almost lost my cool. Do you want to have a wreck? I asked him in a sharp tone. I can’t just get in a lane because you want to, cars are coming!
At the ATM he tried two different cards. I could see the screen from my vantage point. Both were declined because of insufficient funds. I asked him if he still wanted to go to Mountain Brook. “Yes” he said. “I have enough, take me to the middle of Mountain Brook.” On the way over the mountain he started to evaluate my service. “Timeliness? I’ll give you a passing grade on that. Accuracy? A bit off but still passing. Friendliness? On that you get a C” he said. What he didn’t know was that I was about to get a big fat F when I got him to the pizza parlor.
Traffic was thick in the village and there was no parking in front of the pizza parlor. I had to go past it a bit and turn left against oncoming traffic in order to turn around. When i got to the front of the place I stopped in the street, blocking traffic and put on my flashers. I told him the fare would be $11.75. To my amazement he handed me one of the debit cards I had just seen declined at the bank. I thought you said you had enough? I asked him harshly as I gave him a stern stare. “There is enough on that card” he said. I couldn’t sit there long, there was no parking and traffic was building up behind me.
I ran the card and of course it was declined. “For what reason?” he asked very sharply and angrily. I said it’s because you don’t have any fucking money in the goddamn bank! That is the reason! I said you’d better have some cash on you or I’m gonna call the cops. “CALL THE COPS” he snapped “CALL THE COPS NOW!!” He had called my bluff. I told him to get his ass out and never call for a cab again. I then called dispatch and told them about the games this guy was playing.
I was thinking later about what his motive could have possibly been. Why did he want to go to the middle of Mountain Brook? Why was he so eager to call the cops when his card was declined? Was he trying to go to jail in this posh suburb because he thought it would be better than his current situation? Was it just some twisted fantasy in his twisted mind? Who knows?
copyright 2013 R.W. Walker
*All views and opinions are strictly those of R.W. Walker. These views do not reflect the views of any cab company.