fool me once, shame on you. fool me twice, shame on me.
I got no gut feeling of anything being awry when I picked up a motherly looking woman who appeared to be in her sixties. She wanted to go to Walmart, not just any Walmart but a very specific one. She wanted to go to the Walmart in Roebuck, which is a $25 cab ride from where I picked her up in Southside. When we arrived she said “I want you to wait on me. I’ll just be a few minutes. Please don’t leave me.”
I found a parking place and began to wait. I surfed the net and perused facebook, twitter and instagram on my phone. It seemed like she had been gone a while. I looked at the time and 20 minutes had passed. I thought that the store may be busy and maybe she was in line. The meter kept climbing. The waiting continued until 30 minutes had passed. I had an appointment to pick up a regular customer back in Southside. I was beginning to think I’d never get back in time. After 40 minutes passed I decided to call dispatch to see if they could get in touch with her. She never answered her phone. After I had waited for 45 minutes it was clear that I had been duped. By this time the meter was so high that she probably wouldn’t be able to pay it if she wanted to. I believe she had devised a plan so that she could get by without paying cab fare both to and from the destination. I figured she was watching for me to leave, at which time she would call another cab and pay only $25 to get back instead of the $75-80 that she would have owed me. I finally left and called it a loss. It looked like her plan had worked.
A few days later I told the story to some fellow drivers. One guy told me of a game that some riders play where they will go to Walmart or some other big box store and go in one door and come out the other, where someone will be waiting to pick them up. I figured this is what she had done.
Fast forward two weeks.
It was a slow morning when I accepted the call in the 120 zone. The name on the screen was “Gwendolyn”. It was a pick up at the same place, a low income retirement home, where I had picked up the woman who had pulled off this stunt two weeks earlier. No doubt this was the same woman. I ran several scenarios through my mind as to how I would deal with this issue while on the short trip to pick her up. As I approached the retirement home I saw her walking toward it as if she were just getting there herself. She jumped in the back seat and said “I need to go to Walmart, the one in Roebuck and I want chu to wait on me”. I turned around and let know quickly that I remembered what had happened last time. “Oh I’m sorry” she said. “There was a long line at the money center and I just couldn’t get out. I know the money is already there this time, it won’t take me long.”
I decided to go ahead and take the chance. Once again the meter was sitting at $25 when we pulled into the parking lot. I told her that I had an appointment at 11:30 and I needed to leave by 11:15 in order to get back in time. That would give her 20 minutes in the store. “Don’t worry honey, you gonna get cho money. As long as they ain’t no long line it won’t take but a minute”. I asked her to pay me for the first part of the trip first, before I waited. “I ain’t got no money now. That’s what I got to do. I gotta go to the money center to get my money.”
I walked into the store with her, under the guise of going to the restroom. There was no line at all at the money center. She walked right up to the window. I went to the restroom and noticed she was still standing at the window when I walked back by. The optimistic and forgiving part of my mind said maybe she was telling me the truth, maybe she’ll be out in a few minutes and I can make a good round trip fare. Maybe everything will be fine. Unfortunately, I was wrong. The 20 minute deadline came and went. Another five minutes passed and still no Gwendolyn. At this point I decided to walk back into the store to see if I could see her. She was long gone from the money center and nowhere in sight.
Once again she had stolen an hour of my time, the gas to get her there and whatever business I would have picked up if I hadn’t had to deal with her. I called dispatch and told my sad story. Apparently another driver had also reported her. The dispatcher said “OK, she’s on the bad list. She can’t get any more cabs.” Of course that wouldn’t stop her from just getting someone else to call for her. I felt like a complete and total idiot.
copyright 2015 R.W. Walker
*All views and opinions are strictly those of R.W. Walker. These views do not reflect the views of any cab company.