Tag Archives: fast food

Falling Through The Cracks

Mental illness is a truly unfortunate condition. I have personal experience dealing with both loved ones and associates with this condition in one form or another. I have compassion for the mentally ill because I know this is a disease, just like cancer or diabetes.  Even though a stricken person can act very bizarre, removed from reality or even mean or hateful, it’s because of the disease. Most people who have never dealt with anything like this and don’t understand it, are likely to get very angry and in some cases react in ways that can do great harm to the sick person.

St. Vincent’s hospital is a very large Catholic hospital with multiple clinics and other places where a customer can be picked up. After some miscommunication with the dispatchers about exactly where my customer was located, I found her sitting outside the emergency room in a wheelchair. She looked very frail and sickly. She was so thin that it seemed there was a skeleton in the wheelchair with jet black skin stretched over the bones. I immediately thought of scenes from the third world I had seen in TV commercials for charities or in the pages of National Geographic. In spite of her frailty she had a big gap toothed smile with white teeth that contrasted against her dark skin.

With some difficulty, a nurse helped her up out of the chair and into the car. Left behind in the chair was a clear plastic bag with some rags, waded up napkins, candy wrappers and a little plastic cup of some kind of fruit. My customer asked “can you get my bag? It’s very important to me.” I took the bag from the chair and placed it securely in the floorboard behind the driver’s seat. The nurse handed me a voucher, the hospital was paying for the trip over to psychiatric services at UAB. The voucher had the words “no stops” written across the top. The hospital doesn’t like to pay for any detours.

Before we out of the parking lot my customer asked “If I axed you to help me would you?” I looked at her and asked, are you asking me for money? “I need sumpin’ to eat, I’m starving.” My immediate reaction was to think that almost all panhandlers will tell you that they need to money for something to eat. I guess they think that most folks are more sympathetic to hunger than they are for the need of drugs or booze. I asked her what she wanted to eat. “Cap’n D’s” she said immediately. I thought maybe she’s telling me the truth. Thinking about the “no stops” on the voucher, I said just let me take you to where you’re going and I’ll give you five bucks and you can go to Captain D’s later. “OK” she said. By the time we got to the first traffic light she said “please let’s go to Cap’n D’s now, I’m starving”. If someone is truly hungry I certainly don’t mind feeding them. I decided that I would only charge the hospital for the trip to Captain D’s and take her the rest of the way to the clinic pro bono.

She began to complain that St. Vincent’s wouldn’t let her stay there because they said “they ain’t no medical reason to keep me.” She then started to expound on all the medical reasons they could have kept her. “I got these thangs all over me that’s drivin’ me crazy” she put her leg up on the console for me to see a hole, too small for a bullet hole but one that looked like it had been drilled with a drill or some kind of burrowing parasite in her lower leg. “That ain’t all, I got a buncha  big knots on my coochie and in my butt that hurt like a muthafucka.” While stopped at a red light she almost shouted “LOOK, look at these thangs on my privates!” I instinctively turned around only for a second to see the she had pulled up the skirt of the long dress she was wearing to reveal her naked, pantyless vagina in all it’s glory. I quickly turned my eyes away before I could get a glimpse of any knots or boils. “I got em in my butt too, they worser in my butt. These on my coochie hurt but they mostly in my butt.” The only thing I could think was lady, please don’t try to show me your butthole. Thankfully she didn’t.

When we arrived in the drive thru I asked her what she wanted. “A three piece fish and some corn on the cob. Water to drink.” She was telling me the truth about being hungry. She ate her fish and corn like a mad woman. She was completely finished by the time we drove the short distance to psychiatric services. We pulled up in front and I took her bag up to the door and went inside to ask if someone could get her in a wheelchair, she seemed too frail to get out on her own. A woman told me to take her to the ramp in the back of the building and someone would get her. A couple of professional women came out and put her through the third degree about why she was there and who had sent her. She told them that St. Vincent’s had sent her. I showed them the voucher from that hospital. They went back inside for a moment. When they came back out they said “you don’t have an appointment, you’re going to have to go to the emergency room.” One of the women then instructed me to take her to the UAB emergency room which was just a couple of blocks away.

Capn D 010

My customer had obviously fallen through the cracks of the mental health system and indeed the health care system. Knowing that she would have sat in the emergency room waiting room all day, she didn’t even consider staying there. “Just take me down by Alley’s drug store and let me out.” she said. I told her I couldn’t do that because the woman at psychiatric services had instructed me to take her to the emergency room, she seemed to understand. She got out of the car on her own power at the ER. Before I could leave she noticed that her bag was missing. I had left it by the door of psychiatric services. ” I gots to have that, you don’t know how important it is. I gotta have it.” I said just stay here and I’ll go back and get it. The bag, which looked to me like a bag full of car trash, was still sitting by the door where I had left it earlier.

I didn’t see her when I arrived back at the ER. I was thinking that maybe I’d just leave the bag there and ask someone to be on the lookout for the lady to which it belonged. Suddenly, I heard “over here.” She was walking around easily without the aid of a wheelchair or anything else. When I got out with her bag she flashed that big toothy smile and thanked me for bringing it to her. She went on her way and I went on to the next call.

copyright 2015, R.W, Walker

*All views and opinions are strictly those of R.W. Walker. These views and opinions do not reflect the view or opinions of any cab company.

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Working Hard For The Money

Get a job. Work hard and you’ll make it. How many times have you heard that? For some, taking a cab to work is a temporary condition, usually because their car is broken down. Some people take cabs to work because they’ve lost their licenses due to getting a DUI, too many tickets, too many accidents or some other reason. I’ve actually met a few people who have told me that they’ve simply never learned to drive a car.  There are still others that are disabled to the point that they can’t drive but have jobs they can do even with their disability.  For most, the reason that they don’t have cars is because they can’t afford them.

For most folks that take cabs to work it’s not temporary at all, it’s their primary mode of transportation to and from the job. Many take city buses when they can. Buses are much cheaper, but if a person lives a long distance from the bus stop or if they don’t have time to deal with the bus schedule, they often end up taking a cab. Most of the jobs we’re taking these folks to are at fast food restaurants, full service restaurants, gas stations, grocery stores or big box retail stores. Some of the jobs are in hospitals or other health care institutions but are usually lower paying jobs in food service or housekeeping.

burgers

I don’t want to get on a political soapbox, at least not for long but I will tell you that I get pretty damned upset when I hear people disrespecting the working poor. There’s a common belief that anyone can do anything or achieve any goal they set out to achieve in America if they will only work hard enough. Sure, I’ve seen examples of a few people overcoming great odds to become millionaires, but I believe it requires much more than just hard work. Quality education, a family that values education, examples of people around you who have achieved success, others who encourage you instead of working against you, family inheritance, access to capital and a lot of luck are just a few of the things that need to be present to go along with all the hard work.

No one works harder than a single mother working two jobs, day and night to support her kids or some guy trying to support a family by paving the roadways in the hellish summer heat for little more than minimum wage. Yes, sometimes these working people receive public assistance in the form of Food Stamps or housing subsidies. That’s because their jobs don’t pay enough to allow them to make a decent living without these programs. It makes my blood boil to hear people say that these people are “lazy” or that they are “moochers” on society. The same people who are against food stamps are also against raising minimum wage. I don’t understand this, what do they want? Do they want to see America become a third world country? Do they want people to work hard all day and go home to a garbage dump at night? It wouldn’t take much for most of the people saying these disgusting things about the working poor to be in the same situation. The loss of a job or a major illness would likely do it, why can’t they see that? OK, off my soapbox, Here are just a few examples of working folks before I let this topic go.

underpaid        two jobs

Jessie live in the projects in North Birmingham. Her work is at a fast food restaurant in Irondale. the fare from her house to where she works is nearly twenty dollars. She can’t take the bus because she has to be there at 4:30 am to get ready to open for breakfast at 5:00 am. Maybe she takes the bus home, maybe she gets a ride from a family member, I don’t know. Even if she goes to work only in morning by cab, it will cost her one hundred dollars per week. If she’s making minimum wage and working forty hours per week she makes $296 before deductions. So, just going to work in the morning costs her more than one third of her salary. That’s if, and that’s a big IF, she’s only taking a cab one way. She could be spending a much larger percentage of her salary commuting to work. You may ask, why doesn’t she just buy a car? I ask you, how will she get to work while she saves for the down payment?

Jimmy lives in a trailer park in Adamsville and works as a security guard in western Homewood. Going to work costs him more than thirty dollars one way. He often rides a bicycle. If you know much about the metro area you know that it’s a long way from Adamsville to Homewood. Not only is it a long way but it’s very treacherous with no bike lanes and heavy traffic including a lot of eighteen wheeler traffic. Of course he can’t ride his bike in heavy rain, thunderstorms and other inclement weather. Taking cabs is a common part of his commute to his low paying job.

Carolyn has braces on both legs. She’s able to stand and walk short distances but is mostly confined to a wheelchair. I’m not sure what her job entails but she has a job at a local hospital that she can do from a wheelchair. She lives in a nearby apartment complex near the top of Red Mountain. It’s so steep that she can’t go anywhere near the apartments without the aid of a cab. She said that she’s looking for a place that she can afford on more level ground. There’s not a lot of level ground in Birmingham. She goes to and from work and everywhere else she goes in taxis. Her taxi bill is substantial.

images courtesy of: businessinsider.com, peacock-panache.com, greanvildpost.com

copyright 2013 R.W. Walker

*All views and opinions are strictly those of R.W. Walker. These views do not reflect the views of any cab company.