Tag Archives: mental illness

The Unwanted

“Call em’ a cab.” That’s a popular way to get rid of a person causing a problem. Whenever someone is being belligerent, drunk and disorderly, obnoxious or just in the way, a favorite solution to many is to call us and a car will appear and rid them of their problem. The person calling usually never thinks of the problems that person will cause the driver or anyone else after they leave. They just know that the problem will no longer be theirs. The following stories are about two very different people who were unwanted where they were and the cab solution was employed.

Edna Jean

It was early in the evening, just after dusk when I c-booked a trip in the 130 zone. It’s a pretty big zone that stretches from the Lakeview and Highland Park areas in Southside almost to Irondale in the eastern part of the metro. This trip was at the IHOP on Crestwood Blvd which is on the eastern end of the zone. I called the dispatch and asked that they call the customer to make sure they would stay there until I could get there, it sucks to drive a long way for nothing and many customers are very impatient. An employee of the restaurant answered and assured me that “she’ll be here”. I assumed that Edna Jean was an employee that I would be taking home.

She wasn’t an employee. I think I may have jumped a little in my skin when I saw her come out. A white woman in her fifties who looked totally bizarre. Her silver hair was standing out in every direction and looked like it hadn’t seen a comb in weeks. She was wearing a man’s jacket which was about four times too big. Under that I could only see her bare legs and a pair of ragged flip flops on her gnarly, dirty feet. I just assumed she was wearing pants under that jacket, I didn’t ask. Her piercing but almost frighteningly empty eyes looked straight in to mine and said “My name’s Edna Jean. What’s yours?” Rod is my name, where do you need to go? “I live in Walker County. Do you know where Sumiton is? How much will it cost? I got fifty dollars.” I said I’m afraid it may cost a little more than that. A trip to Sumiton would probably run about seventy or eighty dollars. “I ain’t got but fifty but I’ll give you that.” I said I’m afraid it’ll cost more than that to get to Sumiton. “Well can you take me to Leeds?” That I can do. It’ll be about twenty dollars from here.

As we pulled out into Crestwood Blvd headed to Leeds she said again “My name’s Edna Jean, what’s yours?” My name’s Rod. It’s nice to meet you Edna Jean. “I live in Walker County, in Sumiton. You know where that is?” Yes, I know where it is but I thought you wanted to go to Leeds. “I really caint go to Leeds. I been staying out there with my brother. He lives in the housing project. He ain’t sposed to have nobody but his wife and kids in there. They been tryin’ to get me locked up, that’s why I left.” How did you get to the IHOP, I asked. “I walked, I had to leave there cause theys tryin’ to get me locked up.” Do you mean you walked all the way here from Leeds? “Yeah I did. I’m tarred.” Well do you know anyone around here? Where were you going? “My name’s Edna Jean, I live in Walker County, Sumiton. Do you know where that is?” Yes I know where it is, are you telling me you were planning to walk to Sumiton? “Yeah, but that’s too far ain’t it?” Yes, it’s way too far to walk, probably fifty or sixty miles. “That’s what the girl in the restaurant said. She said I’ll call you a cab.”

“Please take me to Sumiton. It’s in Walker County. I got fifty dollars, please take me. I caint go back to my brothers place, they want to lock me up and I caint stand to be locked up. Please take me. I live in Walker County.” OK, I said. Give me the fifty dollars. She handed me four little balls of money. I straightened them out and could see it was two twenties and two fives. I stuffed them deep into my pocket and drove up the ramp to I-20, headed west. I decided to run the meter just to see how much it would actually cost to get her there. By now it was black dark and cloudy with just a few drops of rain on the windshield. Traffic was light in my mind but Edna Jean was freaking out. “All this traffic scares me to death, I couldn’t never drive on this road. Specially them eighteen wheelers. Them thangs scare me to death.” The sound of an ambulance siren was sounding pretty shrill coming up behind us. I barely pay them much attention because I hear and see them so much, I often joke that the sound of emergency vehicles is Birmingham’s theme song. Not so with Edna Jean. “What’s that?” she gasped. Just an ambulance I said, we see them all the time. “Them thangs scare me too, I’m glad I ain’t got to drive.”

As we exited on Arkadelphia and headed toward Sumiton she couldn’t hide her excitement. “Where we at?  We already in Sumiton?” No we’re still in Birmingham, we’ve got a long way to go. “My name’s Edna Jean. I live in Walker County.” I said yes, Edna Jean. We’ve already established that. “All my folks is dead except for my brother and he don’t want me, he wants to have me locked up.” I’m sorry to hear that I said. “My husband just died about five years ago. He’s buried upair in Taylor’s cemetery in Sumiton, you know where that is?” I can’t say that I do. I said I’ll bet you miss your husband, did y’all have a good life together? “Naw, not really. He was a alky-holic. He got mean when he was drunk. He died of cirrhosis of the liver. Naw, I don’t miss him much.” That’s too bad, I said. And all your other relatives are dead? “Mama and all her sisters and brothers died a long time ago. Daddy’s been dead since I was little. Oh, I forgot about my daughter, she ain’t dead. I don’t have nothing to do with her and she don’t like me. She’s a dope addict.”

After we passed through the last street lights of Forestdale, Adamsville and Graysville the road became significantly darker. “It ain’t far now is it?” We’re a lot closer than we were but we’ve still got a few miles, I told her. “I’m glad it was you that picked me up” Why is that? I asked. “I don’t trust colored men”. As much as I disagreed with this sentiment I decided that having a discussion about race with this woman wasn’t a good idea, so I just stayed silent and let it go. Soon we were passing Wesley’s Boobie Trap, an old strip club in the middle of nowhere near the Walker County line. “We close now,” she said. “Sumiton ain’t far from that old titty bar.” I said yeah, we’ll be there soon. As soon as we get into Sumiton you can show me where you live. “I don’t live nowhere, I ain’t got no home no more.” Alarms started going off in my mind. Ut oh, I thought. Where the hell am I gonna take her? So I asked, where am I gonna take you? “I’m gonna try to go up to my friend’s trailer. If she ain’t there or won’t let me in I’ll guess you can just take me to downtown Sumiton.” I was apprehensive. I’ve been in these situations before, where someone will hold you a long time going place to place for little to no money. In this case it would be no money.

Boobie Trap

In just a couple of miles after passing the Boobie Trap we started seeing the first few lights of Sumiton, mostly fast food. A McDonald’s and a couple of other chain burger joints. “We gonna go rat over this hill and turn by the Hardee’s.” This turn lead us down a winding country road that turned from pavement to gravel after about a half mile. “See that trailer up on the hill? I’m ona go upair and see if she’ll let me in.” I watched as she walked up the small hill in her ragged clothes to a ragged home. After some loud knocking the door cracked open and Edna walked in. I didn’t give her a chance to walk out again. I hit the road in a hurry. The meter was sitting at sixty eight dollars. Yes, I felt compassion for her but I’d already taken an eighteen dollar hit. That’s all I could afford for one night.

Jane

Picking up at upscale restaurants is usually easy. It’s almost always fairly affluent people who are visiting Birmingham and staying in the good hotels. Most of the time it’s a short trip to the Westin, The Sheraton, Embassy Suites or one of the other mainstream hotels near downtown. Once in a while it’s a twenty five to thirty dollar trip out to the hotel at Ross Bridge. The customers are almost always well behaved and never overly drunk.

This night was an exception. When I pulled up in front of the upscale seafood restaurant at five points south, a valet motioned for me to roll down my window. He ask, “are you here for Jane?” I said yes and he told me they were bringing her out. I thought it a little odd that she had to be brought out. Jane was an attractive young woman probably in her thirties. She had shoulder length blonde hair and was wearing a stylish looking blue dress. She was the kind of customer one would expect to see at this kind of restaurant. Jane was being escorted to the cab by the restaurant manager and another employee. She was holding on tight to both their arms. When they let her go to get in the cab she took a tumble when she stepped off the curb. They picked her up off the ground and physically put her in the back seat.

This was a strange situation. She seemed to be alone and was apparently well lubricated when she arrived. When I asked where she wanted to go she just gave me a blank stare, like “who are you and where am I?” The manager said “the best we can tell, she lives in Anniston and is in town for some kind of business meeting.” Can you tell me where you want to go? I ask her. “I don’t know, to my hotel I guess. My car’s here I can just drive.” “Ma’am we cannot allow you to drive” the manager said. “Why not?” she insisted. “Because you’re too intoxicated to drive, ma’am. If I let you drive our restaurant would be liable if you get into a wreck. You can leave in the cab or if you have a friend I can call them to pick you up. If you can’t do either of those things, I’m afraid I’ll have to call the police.”

I said ma’am I’ll be glad to take you to your hotel if you’ll just tell me where it is. “I don’t know. Fairfield Inn I think.” Which Fairfield Inn? I asked. “I don’t know I’m not from here.” I started googling Fairfield Inn near Birmingham on my phone. I found that the one I had remembered on highway 280 was closed. There were three others in the metro area. Bessemer, Fultondale and Pelham. I said we have three to chose from but they’re far apart. If we go to the wrong one we’re going to be a hell of a long way to the right one.

By this time she’s clutching my arm as she had the with the manager and the restaurant employee. “I don’t know just take me there.” she almost screamed. Ma’am I can’t take you anywhere until you can tell me where we’re going. She looked at the manager and yelled “I’M UNHAPPY WITH HIM.” as she pointed in my direction. I said I’m unhappy with you too. You’re taking up my time, and you can’t go anywhere with me if you can’t tell me where to go. You can’t ride around with me all night. The manager tried to convince her to let him see her phone. He thought maybe he could see where she had called a hotel and he could call to see which one. She flatly refused. “You’re not touching my phone” she told him.

It seemed abundantly clear that Jane wouldn’t be much help providing a destination. The manager and I started considering other options. He said “I really don’t want to call the police on her. Maybe you could take her to one the hotels in this area where she can get a room for the night. She can come back here and get her car tomorrow, when she’s sober. Good idea I said. I looked at her and said we have three hotels less than a mile from here. We have the Hotel Highland, the Doubletree and the Marriot Residence. Would you like to go to one of those? “Marriot Residence, take me there.” I did a u turn and headed down the hill. She was still clutching my arm and by this time laying her head on my shoulder in an almost flirty manner. After two red lights we were there.

“Where are we? Why did you bring me here? What is this place? This is the Marriot Residence Hotel. You told me to bring you here. “Why?” Don’t you remember? The restaurant manager said you had to go somewhere or he would have to call the police. Are you going to get out? I asked. “No, I don’t know why I’m here. What kind of car is this?” It’s a cab. About a 2007 Ford Crown Victoria. “This is my car,” she said. I said ma’am if you don’t get out here at this hotel I will have to call the police. “I’m not getting out of my own car! How did you get my car?” I put the keys in my pocket and got out of the car. “What are you doing?”she asked. I went to the desk and told the clerk what was going on. I was very happy this clerk was working because she was very helpful. When we both walked back out of the hotel Jane was in the drivers seat with her hands on the wheel. “Let us help you ma’am, just come into the hotel and we’ll get you a room for the night.” “Why are you trying to make me get out of my car?” Jane insisted. “Ma’am, you’re sitting in the driver’s seat of a cab. This is not your car.”

The clerk was very kind and gentle with Jane and apparently that worked. She took the clerk by the hand and stumbled into the hotel lobby. As with Edna Jean, I didn’t give her time to change her mind. I also didn’t ask her for any money as I knew that would be futile.

copyright R.W. Walker 2015

*All views and opinions are strictly those of R.W. Walker. These views do not reflect the views of any cab company.

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Falling Through The Cracks

Mental illness is a truly unfortunate condition. I have personal experience dealing with both loved ones and associates with this condition in one form or another. I have compassion for the mentally ill because I know this is a disease, just like cancer or diabetes.  Even though a stricken person can act very bizarre, removed from reality or even mean or hateful, it’s because of the disease. Most people who have never dealt with anything like this and don’t understand it, are likely to get very angry and in some cases react in ways that can do great harm to the sick person.

St. Vincent’s hospital is a very large Catholic hospital with multiple clinics and other places where a customer can be picked up. After some miscommunication with the dispatchers about exactly where my customer was located, I found her sitting outside the emergency room in a wheelchair. She looked very frail and sickly. She was so thin that it seemed there was a skeleton in the wheelchair with jet black skin stretched over the bones. I immediately thought of scenes from the third world I had seen in TV commercials for charities or in the pages of National Geographic. In spite of her frailty she had a big gap toothed smile with white teeth that contrasted against her dark skin.

With some difficulty, a nurse helped her up out of the chair and into the car. Left behind in the chair was a clear plastic bag with some rags, waded up napkins, candy wrappers and a little plastic cup of some kind of fruit. My customer asked “can you get my bag? It’s very important to me.” I took the bag from the chair and placed it securely in the floorboard behind the driver’s seat. The nurse handed me a voucher, the hospital was paying for the trip over to psychiatric services at UAB. The voucher had the words “no stops” written across the top. The hospital doesn’t like to pay for any detours.

Before we out of the parking lot my customer asked “If I axed you to help me would you?” I looked at her and asked, are you asking me for money? “I need sumpin’ to eat, I’m starving.” My immediate reaction was to think that almost all panhandlers will tell you that they need to money for something to eat. I guess they think that most folks are more sympathetic to hunger than they are for the need of drugs or booze. I asked her what she wanted to eat. “Cap’n D’s” she said immediately. I thought maybe she’s telling me the truth. Thinking about the “no stops” on the voucher, I said just let me take you to where you’re going and I’ll give you five bucks and you can go to Captain D’s later. “OK” she said. By the time we got to the first traffic light she said “please let’s go to Cap’n D’s now, I’m starving”. If someone is truly hungry I certainly don’t mind feeding them. I decided that I would only charge the hospital for the trip to Captain D’s and take her the rest of the way to the clinic pro bono.

She began to complain that St. Vincent’s wouldn’t let her stay there because they said “they ain’t no medical reason to keep me.” She then started to expound on all the medical reasons they could have kept her. “I got these thangs all over me that’s drivin’ me crazy” she put her leg up on the console for me to see a hole, too small for a bullet hole but one that looked like it had been drilled with a drill or some kind of burrowing parasite in her lower leg. “That ain’t all, I got a buncha  big knots on my coochie and in my butt that hurt like a muthafucka.” While stopped at a red light she almost shouted “LOOK, look at these thangs on my privates!” I instinctively turned around only for a second to see the she had pulled up the skirt of the long dress she was wearing to reveal her naked, pantyless vagina in all it’s glory. I quickly turned my eyes away before I could get a glimpse of any knots or boils. “I got em in my butt too, they worser in my butt. These on my coochie hurt but they mostly in my butt.” The only thing I could think was lady, please don’t try to show me your butthole. Thankfully she didn’t.

When we arrived in the drive thru I asked her what she wanted. “A three piece fish and some corn on the cob. Water to drink.” She was telling me the truth about being hungry. She ate her fish and corn like a mad woman. She was completely finished by the time we drove the short distance to psychiatric services. We pulled up in front and I took her bag up to the door and went inside to ask if someone could get her in a wheelchair, she seemed too frail to get out on her own. A woman told me to take her to the ramp in the back of the building and someone would get her. A couple of professional women came out and put her through the third degree about why she was there and who had sent her. She told them that St. Vincent’s had sent her. I showed them the voucher from that hospital. They went back inside for a moment. When they came back out they said “you don’t have an appointment, you’re going to have to go to the emergency room.” One of the women then instructed me to take her to the UAB emergency room which was just a couple of blocks away.

Capn D 010

My customer had obviously fallen through the cracks of the mental health system and indeed the health care system. Knowing that she would have sat in the emergency room waiting room all day, she didn’t even consider staying there. “Just take me down by Alley’s drug store and let me out.” she said. I told her I couldn’t do that because the woman at psychiatric services had instructed me to take her to the emergency room, she seemed to understand. She got out of the car on her own power at the ER. Before I could leave she noticed that her bag was missing. I had left it by the door of psychiatric services. ” I gots to have that, you don’t know how important it is. I gotta have it.” I said just stay here and I’ll go back and get it. The bag, which looked to me like a bag full of car trash, was still sitting by the door where I had left it earlier.

I didn’t see her when I arrived back at the ER. I was thinking that maybe I’d just leave the bag there and ask someone to be on the lookout for the lady to which it belonged. Suddenly, I heard “over here.” She was walking around easily without the aid of a wheelchair or anything else. When I got out with her bag she flashed that big toothy smile and thanked me for bringing it to her. She went on her way and I went on to the next call.

copyright 2015, R.W, Walker

*All views and opinions are strictly those of R.W. Walker. These views and opinions do not reflect the view or opinions of any cab company.

Mama Calling

It was about 11:00 pm. The call was to the ER at the main hospital. I could see a young couple standing out by the street, not even in the pick up area of the ER. The young man, who looked to be about 20, was flagging vigorously. He jumped in and said “just go!” Before I could ask him where to, the young lady started waving her arms and screaming loudly, “STOP! don’t take him nowhere!” She identified herself as his wife when I lowered the window. “This man is mentally ill! don’t take him nowhere!” The guy was in the backseat yelling “just go!” Alabama court 008

I was in a quandary. I didn’t know what to do, I had never faced this situation. The handbook didn’t talk about it and I had never heard  any other drivers discussing what they had done in similar situations. The wife persisted. She kept saying “he is mentally ill, don’t take him nowhere!” She then started telling me that he didn’t have any money, thinking that would convince me to put him out of the car. “He ain’t got no money. I’m telling you he AIN’T got no money!” Then with a shrill, high pitched voice and embarrassingly stereotypical side to side head motion, she emphasized, “HE. AIN’T. GOT. NO. MONEY!!” The young man reached in his pocket and pulled out $30 and said “I got money.” By this time the wife had the young man’s mother on the phone. She put the little, outdated flip cellphone on speaker mode  and said “listen to his mama!” I could hear the older woman’s voice saying, “don’t let him get in no cab! Please LAWD, don’t let him get in no cab!”

I finally told the wife that if she didn’t want him going anywhere that she needed to get him out of the car. “HELL NAW” she snapped. YOU gonna have to put him out!” When she said this I had the best idea that I had had throughout the situation. I said I’ll just drive up to the door of the ER and ask the security guard, who is a  policeman, what to do. The wife didn’t like this idea but I drove on up there. The cop came out raising hell because I had driven in the wrong way. He was pointing his finger and shouting in an authoritarian way, “YOU CAIN’T COME IN THIS WAY, YOU GONNA HAVE TO BACK OUT!” I finally convinced him that I understood the error of my ways and that I would go out the correct way. The wife had shown up at the car by the time I started telling him of my dilemma.

When he saw who was involved he said “they ain’t coming back in here.” He spoke directly to the wife and said ” if either one of y’all come back through that door you’re going to jail for trespassing.” Apparently the couple had made a huge scene inside the ER and ended up getting kicked out. With this news I put the car in reverse and backed out the way I had gone in. The wife was hollering, screaming, cussing and shaking her fists in the air. When I started going forward I could see her raising all kinds of hell in my rearview mirror. I asked my passenger where he wanted to go. He immediately said, “Salvation Army”. I dropped him off at the main door and he paid the fare. How much did I get for all this you ask? $5.75.

copyright 2013, R.W. Walker

*All views and opinions are strictly those of R.W. Walker. These views do not reflect the views of any cab company.